![]() ![]() I went down to the retail store instead, and found out there is nothing they can do until their systems are back up. Since the phone is locked, I have no way to call Verizon Support. Prepaid accounts: Contact Customer Service to obtain the PUK. ![]() Before proceeding, do one of the following depending on your type of service: Standard Service accounts: Obtain the PUK via the My Verizon website. You may need a PIN code for unlock, which Metros Care team can provide. The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card. The only way to unlock the phone now is to enter a PUK code, which Verizon does not give you when you buy your phone. In order to unlock a mobile wireless device that is not sold or authorized by. I entered (read: tried to create) a password twice, and BAM. Most Verizon 4G LTE phones are on postpay plans. it already has a default password, and was asking me to enter that. Enter the correct code to unlock your Verizon phone: 000000 or 123456. I thought the phone was asking me to enter (read: create) the password for the SIM card, but nope. Timely that I would decide this morning to try and set up a password for my SIM card. This mistake is costing me a lot of frustration and wasted time.Īpparently, Verizon Wireless today is having some kind of customer service database problems for the past two hours and basically can't do anything. ![]()
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